Terms of service

Terms of Service

Last updated: September 23, 2026

Welcome to Cakefill. These Terms of Service (“Terms”) govern your use of the Cakefill website and your purchase of products through our online store. By accessing or using our website, you agree to be bound by these Terms.

Please read them carefully before using our website or placing an order.

1. About Cakefill

This website is operated by Cakefill (“Cakefill,” “we,” “us,” or “our”). Our website allows customers to browse and purchase Cakefill products, including horchata mixes and other products that may be offered from time to time.

If you have questions about these Terms, please contact us at cakefillco@gmail.com.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not:

Use our website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to our website or its systems.
Interfere with the operation or security of our website.
Copy, reproduce, modify, distribute, or exploit website content without our permission.
Use our website or its content in a way that could damage Cakefill or our customers.

We reserve the right to refuse service, restrict access, or terminate accounts when we believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing, and other information on our website are accurate and up to date.

However, product colors and appearances may vary depending on your device or display settings.

We reserve the right to:

Modify or discontinue products at any time.
Limit quantities available for purchase.
Correct errors, inaccuracies, or omissions in product information.
Update product information, including pricing and availability, without prior notice.

We do not guarantee that all products will always be available.

4. Orders and Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted. Cakefill reserves the right to accept, decline, or cancel an order for any reason, including product availability, pricing errors, suspected fraud, or other circumstances.

If we cancel an order after payment has been processed, we will issue a refund for the amount charged.

5. Pricing and Payment

All prices displayed on our website are in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and availability may change at any time without notice.

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the payment method provided.

6. Promotions and Discount Codes

From time to time, Cakefill may offer promotional codes, discounts, or other special offers.

Promotional offers may be subject to additional terms, including expiration dates, product exclusions, minimum purchase requirements, or quantity limitations.

Unless otherwise stated, promotional codes may not be combined with other offers and have no cash value.

Cakefill reserves the right to modify or cancel a promotion at any time.

7. Shipping and Delivery

Orders are shipped to the address provided at checkout.

You are responsible for providing accurate shipping information. Cakefill is not responsible for delays, losses, or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Shipping times are estimates and are not guaranteed. Delays may occur due to carriers, weather, holidays, high order volumes, or circumstances outside of our control.

For additional information, please see our Shipping Policy.

8. Returns, Refunds, and Damaged Products

Because Cakefill products are food items, we generally do not accept returns of opened or used products.

If your order arrives damaged, defective, incorrect, or there is another issue with your order, please contact us within 7 days of delivery so we can review the issue and determine an appropriate resolution.

For complete information about refunds and returns, please see our Refund & Return Policy.

9. Food Allergies and Ingredients

Cakefill products may contain or be processed in facilities that handle common food allergens.

Customers are responsible for reviewing the ingredient and allergen information provided with each product before purchasing or consuming it.

If you have a food allergy, intolerance, dietary restriction, or other concern about an ingredient, please review the applicable product information carefully and contact us with questions before consuming the product.

Cakefill does not provide medical or dietary advice. If you have questions regarding whether a product is appropriate for your individual dietary needs, consult an appropriate healthcare or dietary professional.

10. Intellectual Property

All content on the Cakefill website, including but not limited to logos, trademarks, product names, photographs, graphics, illustrations, designs, text, videos, recipes, and other materials, is owned by or licensed to Cakefill and is protected by applicable intellectual property laws.

You may view and use website content for your personal, non-commercial use.

You may not reproduce, modify, distribute, republish, sell, or otherwise exploit Cakefill's content without our prior written permission.

“Cakefill” and related logos, names, and branding are trademarks or trade names of Cakefill and may not be used without permission.

11. User Content

If you submit, post, tag, upload, or otherwise provide content to Cakefill, including photographs, reviews, comments, testimonials, or social media content (“User Content”), you grant Cakefill a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute that content for Cakefill's marketing and promotional purposes.

You represent that you have the necessary rights to provide the User Content and that its use by Cakefill will not violate the rights of another person or entity.

We reserve the right to remove User Content that we believe is unlawful, inappropriate, misleading, or otherwise violates these Terms.

12. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications.

These third-party services are not owned or controlled by Cakefill. We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Cakefill website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

The website will always be available or uninterrupted.
The website will be free from errors or security vulnerabilities.
Product information will always be completely error-free.
The website or its content will meet every user's individual requirements.

Nothing in these Terms is intended to exclude or limit any rights or warranties that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Cakefill and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase or use of our products.

Our total liability relating to any claim arising from your purchase of a product will not exceed the amount you paid for the specific product giving rise to the claim, except where a greater amount is required by applicable law.

15. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Cakefill and its owners, employees, affiliates, service providers, and representatives from claims, damages, liabilities, losses, and expenses arising from your violation of these Terms or your misuse of our website or products.

16. Changes to These Terms

We may update or modify these Terms from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms.

17. Governing Law

These Terms and any disputes arising from or relating to these Terms or your use of the Cakefill website will be governed by the laws of the State of California, without regard to its conflict-of-law principles.

Any legal proceedings relating to these Terms will be brought in the appropriate courts located in California, unless applicable law requires otherwise.

18. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies referenced on our website, constitute the entire agreement between you and Cakefill regarding your use of our website and purchases made through it.